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Terms and conditions

Welcome to Nature's Bed .

Before using our services and purchasing our products, please read the following terms and conditions carefully:

  1. Acceptance of Terms: By accessing or using our website and purchasing our products, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, you may not access the website or use our services.

  2. Product Information: We strive to provide accurate and up-to-date information about our products, including descriptions, images, and prices. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. If you encounter any discrepancies, please contact us immediately.

  3. Pricing and Payment: All prices for our products are listed in the currency specified on our website and are subject to change without notice. Payment for orders must be made in full at the time of purchase. We accept various forms of payment, including credit/debit cards, electronic funds transfer, and other payment methods as specified on our website.

  4. Order Confirmation: Upon placing an order, you will receive an email confirmation with details of your order, including the products purchased, pricing, and shipping information. This email confirmation serves as acknowledgement that we have received your order. Please review the confirmation carefully and contact us promptly if there are any errors or discrepancies.

  5. Shipping and Delivery: We aim to process and ship orders in a timely manner. Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout. We are not responsible for any delays in delivery caused by factors beyond our control, such as weather conditions, customs processing, or courier delays. For more information, please visit our Shipping and Return page. 

  6. Returns and Refunds: We want you to be satisfied with your purchase. If you are not completely satisfied with your order, please contact us within 3 days of receiving your order to initiate a return or exchange. Returned products must be unused, in their original packaging, and accompanied by proof of purchase. Refunds will be issued in the original form of payment, excluding any shipping charges, after the returned products have been received and inspected.

  7. Intellectual Property: All content on our website, including but not limited to text, images, logos, trademarks, and product designs, is the intellectual property of our company or our licencors (which is Nature's Bed ) and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content from our website without our prior written consent.

  8. Privacy Policy: We are committed to protecting your privacy and safeguarding your personal information. Please review our Privacy Policy to understand how we collect, use, and disclose your personal data.

  9. Limitation of Liability: To the fullest extent permitted by law, we disclaim any liability for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or the purchase of our products, including but not limited to lost profits, loss of revenue, loss of data, or loss of goodwill.

  10. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of Karnataka Government, without regard to its conflict of law principles. Any dispute arising out of or relating to these terms and conditions shall be resolved exclusively in the courts of Karnataka Government.

  11. Changes to Terms and Conditions: We reserve the right to update, modify, or change these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after any such changes constitutes your acceptance of the revised terms and conditions.

  12. If you have any questions or concerns about these terms and conditions, please contact us at naturesbedonline@gmail.com.

Thank you for choosing our handmade aromatic products eCommerce platform. We appreciate your business!

Welcome to Nature's Bed, your destination for exquisite handmade aromatic products crafted with love and care. Please take a moment to review our store policy below to ensure a delightful shopping experience.

Handcrafted Excellence:

  • All our products, including traditional incense sticks, 100% soy wax candles, artisan soaps, aroma oils, diffusers, and non-alcoholic perfumes, are meticulously handmade in small batches.

  • We take pride in our artisan approach, ensuring that each item is crafted with attention to detail and a commitment to excellence.

 

Shipping:

  • We ship to all states across India to ensure our products reach aromatic enthusiasts nationwide.

  • Your order will be processed and dispatched within [insert processing time] working days from the date of purchase.

  • Please refer to our shipping policy for estimated delivery times and rates based on your location within India.

Quality Assurance:

  • We prioritise quality in every aspect of our production process, from sourcing the finest ingredients to handcrafting each item with care.

  • If you encounter any issues with your order or products, please contact our customer support team for assistance, and we will strive to resolve the issue promptly.

Returns and Exchanges:

  • We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 7 days of receiving your order to initiate a return or exchange.

  • Please note that certain products may not be eligible for return or exchange due to their nature (e.g., personalised items, opened fragrance products). Refer to our returns and exchanges policy for more details.

For more details please refer our Shipping & returns page.

Customer Support:

  • Our dedicated customer support team is here to assist you with any inquiries, concerns, or feedback you may have.

  • Feel free to reach out to us via [insert contact information] for prompt assistance.

Privacy and Security:

At Nature's Bed, we are committed to ensuring the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered from users of our website and services. By accessing or using our platform, you agree to the terms outlined in this policy.

1. Information We Collect:

a. Personal Information: When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

b. Usage Information: We may collect information about how you interact with our website, including your browsing history, IP address, device information, and cookies.

2. How We Use Your Information:

a. Order Processing: We use your personal information to process orders, fulfil purchases, and provide customer support.

b. Communication: We may use your contact information to communicate with you about your orders, provide updates, respond to inquiries, and send promotional materials if you have opted in to receive them.

c. Improvement of Services: Your usage information helps us analyse trends, track user activity, improve our website's functionality, and customise your shopping experience.

3. Data Security:

a. We implement industry-standard security measures to protect your personal information from unauthorised access, misuse, or alteration.

b. Your payment details are encrypted using secure socket layer technology (SSL) and are not stored on our servers.

4. Third-Party Services:

a. We may utilize third-party service providers to assist us in operating our website, processing payments, or delivering products. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

b. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third parties before providing any personal information.

5. Cookies:

a. We use cookies and similar tracking technologies to enhance your browsing experience, personalise content, and gather information about your preferences and activities on our website.

b. You can choose to disable cookies through your browser settings, but this may affect certain features of our website.

6. Children's Privacy:

Our platform is not directed towards individuals under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information.

7. Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy periodically.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at +91-7676527306 or write to us at naturesbedonline@gmail.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

Thank you for choosing Nature's Bed for your aromatic indulgences.

  • We appreciate your support and look forward to serving you with the finest handmade products and exceptional customer service.

If you have any further questions or require assistance, please do not hesitate to contact us.

Marketing Inquiries

At Nature's Bed, you won’t only find what you need; you’ll get the best quality at a fair price. With years of experience in the industry, we have the expertise to thoroughly and efficiently serve our customers to ensure they’re never disappointed. Whether you’re a one-time buyer or looking to buy in bulk, you can count on us to provide great products and excellent service, every step of the way. Browse our inventory below and get in touch if you can’t find what you’re looking for by dully filled the below form.

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