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What is our return policy?We offer a "no-question" asked refund policy. We work extremely hard to ensure 100% quality from our product you buy, if you still wish to return any product, we offer you a complete refund. Just drop a mail at naturesbedonline@gmail.com or send us dully filled contact form - well within 7 days from the time you receive the parcel. We will initiate the replacement as per your choice/ refund process, by original mode of transaction.
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Do you ship internationally?As of now, we are shipping only in India and some products via Etsy. For any international shipping related queries, please get in touch with us, we would be happy to assist you.
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What are your shipping options?We are having official tie up with Shiprocket platform and once any order is placed, the best courier platform (based upon the rate, service, pick up and delivery rating) been selected to ship the product to you. We take atmost care to ensure a zero damage to the product while shipping by providing the best pacjaging material available. We are abide by to save nature and use green packaging method. We encourage you to follow safely desposal of any packaging material to save environment.
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Can I change or cancel my order?We offer a 24 hour window to all of the buyers after placing an order, to modify the order.
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How can I track my order?As we are having official tie up with shiprocket, once the order is dispacthed, you will be infomred about the tracking of the parcel via sms or mail id (which ever you have given during placement of order).
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Are my payment details/data secure?Yes, we are using PayU biz gateway which offers a SSL encrypted shopping experience to you by ensuring your payment data/ details are secure.
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