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Frequently asked questions
How can I return a product?
We offer a no-questions-asked refund policy. If you're not satisfied with your purchase, simply email us at naturesbedonline@gmail.com or fill out our contact form within 7 days of receiving your order. We'll process your refund or replacement through your original payment method.
Can I get my order shipped internationally?
Currently, we ship only within India and offer some products via Etsy for international customers. For any international shipping inquiries, please contact us, and we'll be happy to assist you.
What are your shipping options?
We are having official tie up with Shiprocket platform and once any order is placed, the best courier platform (based upon the rate, service, pick up and delivery rating) been selected to ship the product to you.
We take atmost care to ensure a zero damage to the product while shipping by providing the best pacjaging material available.
We are abide by to save nature and use green packaging method. We encourage you to follow safely desposal of any packaging material to save environment.
Is it possible to change or cancel my order?
You have a 24-hour window after placing your order to modify or cancel it. Please contact us as soon as possible to make any changes.
How can I follow my order's journey?
Once your order is dispatched, you'll receive tracking details via SMS or email, based on the contact information you provided during checkout. We partner with Shiprocket to ensure you can easily follow your parcel's journey.
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